News & Updates -

Gravity Forms Help Scout Add-On v1.2 Released

Carl Hancock By Carl Hancock Published June 29, 2015

Gravity Forms Help Scout Add-On v1.2 is now available via automatic update and the Add-On Downloads page. This is a maintenance and minor feature release that also adds new developer hooks.

Note: The Help Scout Add-On is only available to Gravity Forms Developer license customers.

What’s New

  • Added support for auto replies when conversation is created.
  • Added the gform_helpscout_process_body_shortcodes filter for enabling the processing of shortcodes placed in the message body.
  • Updated several functions to use new Add-On Framework functionality.
  • Updated feed processing to abort if value of mapped Email Address field is invalid or empty.
  • Fixed an issue with conversations being tagged as ‘Untagged’.
Don’t own a Gravity Forms Developer license? Upgrade or Purchase one now!

Please Note: Automatic Update will only work if you have entered a valid Developer License Key in the Settings page of Gravity Forms in your WordPress Administration Panel.

You may download the Help Scout Add-On here, and read the documentation here.