News & Updates -
By Carl Hancock
Published May 27, 2015
Gravity Forms Introduces Help Scout Integration
By Carl Hancock
Published May 27, 2015
The Gravity Forms Help Scout Add-On is now available. Easily integrate your Gravity Forms with Help Scout’s easy to use help desk service to provide world class support to your customers.
Create a support ticket and automatically assign it to a specific mailbox and user when a form is submitted. Tickets are created directly via Help Scout’s API rather than via less reliable email parsing.
We have big plans for Help Scout Add-On and will be adding additional features to bring the power of Help Scout to the front end of your WordPress powered site in future releases.
The Gravity Forms Help Scout Add-On is now available via the Add-On installer within Gravity Forms and the Add-On Downloads page.
Note: The Help Scout Add-On is only available to Gravity Forms Developer license customers and requires an account with Help Scout.