News & Updates -

Zoho CRM Add-On 1.7 Update

Jonathan Calderon By Jonathan Calderon Published April 23, 2019
Gravity_Forms_WordPress_Forms_update_v.1.7 We just published a new update to our Zoho CRM Add-On for Gravity Forms. This update includes:
  • Added Multi DC (multiple data center) support for Zoho CRM.
Important Note: Zoho’s Version 1 API has been deprecated and you must switch to use version 2 REST API (OAuth authentication) from Zoho CRM Settings, before 12/31/2019. Please take a look at our Zoho documentation on the new REST API and any potential errors. If you have any other questions, we also have great documentation on: creating a feed.

We added support for Multiple Data Center when authenticating with v2 API. Prior to this change, Zoho CRM users with accounts outside of the U.S., depend on two extra filters to connect with Europe or India data center, see https://docs.gravityforms.com/zoho-european-hosted-accounts/

Now with this release, if users authenticate with the v2 API (we also changed the setting option name to “OAuth Authentication”), we will automatically connect accounts to the correct data center, no extra filters anymore.

Zoho CRM Add-On New Settings

Also, previously the new authentication method was named “REST API” which caused confusion that users may think they’ll have to enable REST API in Gravity Forms to make it work. Thus we change the option name to “OAuth Authentication (recommended)” and move it to the top.

Instantly create sales leads in all of your WordPress Forms!

Our Zoho CRM Add-On allows you to quickly integrate your WordPress forms with Zoho CRM, one of the world’s best CRM tools to engage with customers. With our Add-On, you can:

Create Zoho CRM Sales Leads: Create new sales leads in Zoho CRM when your form is submitted and assign it to the newly created contact.

Create and update Zoho CRM Contacts: Create and update a contact and send it to Zoho CRM when a WordPress form is submitted.

Our Zoho CRM Add-On comes included in our Pro and Elite plans with a lot of other great tools such as Mailchimp, PayPal, Trello and Slack. You can learn more about our Add-Ons here and their vast integrations to many services and built-in tools.

Zoho CRM Add-On v1.7 Changelog

  • Added Multi DC (multiple data center) support for Zoho CRM.
Current Gravity Forms Pro and Elite License holders can download the Zoho CRM Add-On v1.7 update via automatic update or manual download from your account downloads page.