News & Updates
A collection of missives and messages, along with nerd talk and company carryings-on.
ICYMI: What’s been happening at Gravity Forms
By Mark QuarantaAs 2019 is (way too quickly) coming to an end, we wanted to fill you in on a few things that you might have missed over the past year. Let’s dig in. A Fresh Look One of the more obvious changes has been our makeover. Kevin, one of our co-founders and Chief Design Officer, put together a brand new look and feel for Gravity Forms. There’s even more coming over the next few months.
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Focus on Follow-Up: 4 Tips for Online Customer Conversion
By“Conversion” and “conversation” are just two letters apart, and that’s hardly a coincidence. Okay, it absolutely is a coincidence, but it’s also a convenient correlation to keep in mind as you follow up with your leads. While generating enough interest to attract leads is often easy, the conversion process requires a lot more nuance. Converting leads from “potential interest” to “definitely purchasing ” requires a subtler and more multi-pronged approach than old-school “hard sales” techniques. Use a combination of tried-and-true engagement strategies, crystal clear copy language and individually tailored appeals to make that trip down the conversion funnel a smooth and satisfying one.
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Dropbox Add-On 2.5 Update
By Jonathan CalderonWe’ve just updated our Dropbox Add-On for Gravity Forms. This new update adds some simple fixes and some welcomed technical enhancements that will make your experience with this Add-On more streamlined. In this new Gravity Forms Dropbox Add-On v2.5 update, you’ll find: Updated Javascript files, stylesheets to use minified versions. Fixed an issue with files uploaded to Dropbox not attaching to notifications. Fixed feed processing background request not registering in certain scenarios. Fixed an issue in notifications with multiple Dropbox feeds tied to different file upload fields sometimes returning bad file URLs. Fixed PHP warning caused by logging statement during feed processing.
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Gravity Forms v2.4.15 Released
By Jonathan CalderonWe’re excited to announce the new release of Gravity Forms v.2.4.15! Inside this release, you’ll find: Added support for osDXP. Added various enhancements and bug fixes Gravity Forms v2.4.15 is now available for auto-update from the WordPress plugins page and also on the downloads page in the account area. Gravity Forms is now part of the osDXP Open Source project osDXP is an exciting new Open Source project that brings an augmented UX layer to the WordPress core for complex builds such as Digital Experience Platforms. The Gravity Forms team has joined some of the WordPress Community’s leading companies in working with the Enterprise in creating this first version. For more information on how the osDXP Features and Roadmap are helping create a new user/editor-centric workflow for large enterprise projects, visit the osDXP site.To learn more visit our osDXP page here
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Help Scout Add-On 1.12 Update
By Jonathan CalderonWe are introducing a brand new update to our HelpScout Add-On for Gravity Forms. In this update you will find: Updated authentication logging statements. Updated Javascript files, stylesheets to use minified versions. Fixed auth token refresh failing when the add-on is using a custom app.
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Understanding the Customer Journey Map
ByCapturing leads is the holy grail of digital marketing. Businesses of all sizes hope that their website converts visitors—in other words, that prospects browsing a website will fill out a form, continue to evaluate information from the company, and eventually become a paying customer. However, this is easier said than done.
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How to Build an Engaging Email Welcome Series
ByIn this article, we explain how to build a welcome series that engages your customers and kicks off a long-lasting relationship.
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HubSpot Add-On 1.2 Update
By Jonathan CalderonWe are introducing a brand new update to our HubSpot Add-On for Gravity Forms. In this update you will find: Added various enhancements and fixes. HubSpot Add-On v1.2 Changelog
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Help Scout Add-On 1.10 Update
By Jonathan CalderonWe are introducing a brand new update to our HelpScout Add-On for Gravity Forms. In this update you will find: Fixed conversation creation failing when a file attachment exceeds the maximum size allowed by the Help Scout API (10 MB). Fixed conversation creation failing when the authenticated user does not have permission to access the mailbox where the customer already exists.
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Stripe Add-On 3.2 Update
By Jonathan CalderonHello Gravity Forms users! We have released an update to our Stripe Add-On for Gravity Forms. In this most recent release you will find: Fixed an issue where delayed feeds aren’t triggered when a subscription trial has ended. Fixed an issue which can prevent the redirect to Stripe Checkout occurring on some sites.
Read moreUser Registration Add-On 4.4 Update
By Jonathan CalderonGreat news Gravity Forms users! We have just released a new update to our User Registration Add-On for Gravity Forms. In this recent update you will find: Added support for Stripe Checkout to display the “User Registration Options” section in the feed. Added various fixes
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Zapier Add-On v3.2 Released
By Jonathan CalderonZapier allows you to instantly connect Gravity Forms with 3,000+ apps to automate your work and find productivity super powers.
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